01 / The product challenge
Making the system understandable
The product brings restaurant, pharmacy, supermarket, market, laundry, and parcel-delivery journeys into one system. Each audience needs a focused workflow while sharing the same order lifecycle.
02 / The approach
Structure before decoration
The interface was organized around role-specific portals and clear order states. Reusable patterns keep service categories consistent while live tracking, dispatch, subscriptions, and administration receive purpose-built flows.